Question 1

What is Smytten Trial?

Accepted Answer

Smytten Trial lets you try sample-sized products from top beauty, personal care, wellness, and grooming brands before buying full-size products. You use trial points to select products and place a trial order that is delivered to your home.

Question 2

How do trial points work on Smytten?

Accepted Answer

Trial points are a virtual currency used to select trial products on Smytten. Each trial product requires a specific number of points, and users can combine multiple products within their available trial points to place a single order.

Question 3

Are Smytten trial products free?

Accepted Answer

Trial products are accessed using trial points and are not sold individually. Users pay a small order fee that covers shipping, packaging, and platform costs for delivering the trial order.

Question 4

Why do I need to pay for a trial order?

Accepted Answer

The payment covers logistics, packaging, and operational costs involved in safely delivering trial products. The products themselves are accessed using trial points rather than being purchased at retail prices.

Question 5

Are Smytten trial products original and sealed?

Accepted Answer

Yes, all Smytten trial products are 100% authentic, brand-authorized, and sealed. They are manufactured or packed specifically for sampling and supplied directly by partner brands.

Question 6

How many trial points do I get when I sign up?

Accepted Answer

New users receive 6 trial points on signup, which can be used immediately to select trial products. Users can also choose to get additional trial points for a nominal charge, subject to ongoing offers.

Question 7

Can I try premium brands on Smytten?

Accepted Answer

Yes, Smytten offers trial products from premium and well-known brands, allowing users to experience them before committing to full-size purchases.

Question 8

What happens if I don’t use my trial points?

Accepted Answer

Trial points do not have an expiry and can be used at any time to place a trial order.

Question 9

Can I reorder a trial product I liked?

Accepted Answer

Yes, if the product is available in full size, you can purchase it directly from the Smytten Shop after trying the sample.

Question 10

Are trial products returnable or refundable?

Accepted Answer

Trial products are eligible for return or refund only in cases of damage during delivery.

Question 11

Is Smytten good for discovering new brands?

Accepted Answer

Yes, Smytten is a discovery-first platform designed to help users explore and try new brands and products before making buying decisions.

Question 12

How is Smytten different from Nykaa or Amazon?

Accepted Answer

Unlike traditional marketplaces, Smytten focuses on product discovery through trials, allowing users to try samples before purchasing full-size products and reducing the risk of unsuitable purchases.

Question 13

What additional offers do I get on Smytten?

Accepted Answer

Smytten offers 100% cashback into its wallet on trial orders, which can be used to purchase full-size products from the shop section, subject to applicable terms.

Experience the Smytten app on your mobile.

Trial Points

All Brands

Certified Heart-stoppers 🎯💖

Chosen For You ❤️✨

Cetaphil

Oily Skin Cleanser

2

DOT & KEY

10% Niacinamide + Cica Ultimate Spotless Glow Face Serum

2

Cetaphil

Moisturising Lotion Face & Body

2

Pilgrim

Red Vine Night Gel Creme With Retinol, Mulberry & Vitamin C

1

DOT & KEY

Vitamin C Super Bright Foaming Face Wash

6

Garnier

Bright Complete Vitamin C Serum Cleanser

1

Pilgrim

Alpha Arbutin & Vitamin C Brightening Serum

2

2

2

1

1

1

1

2

1

Stellar Deals For You 💖

Can't Skip This ⚡

Cetaphil

Gentle Skin Cleanser

2

RENEE

Korean Glow Serum (Dropper)

2

Plum

Rice Water & 3% Niacinamide Toner

2

MCaffeine

Summer Breeze Perfume Body Lotion

2

Fixderma

T Anti Dandruff Shampoo

1

The Love Co.

Warm Vanilla Body Mist

1

Plum

2% Rice Water & Niacinamide Clear Moisture Gel Cream

2

1

1

1

1

1

1

1

3

Stealin' Hearts Near You

Garnier

Bright Complete Vitamin C Serum Cleanser

1

Pilgrim

Alpha Arbutin & Vitamin C Brightening Serum

2

Plum

2% Niacinamide & Rice Water Simply Bright Face Wash

1

Pilgrim

24K Gold Facial Mask

1

MCaffeine

Coffee Face Wash